Why buy from The Plasma Centre ?
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Dedicated UK Support Team
FREE UK Mainland Delivery
Next Day Delivery available on 100's of products
If you have found a product cheaper elsewhere or need assistance give us a call
03333 215203

The Plasma Centre | TV Stands, TV Wall Mount Brackets, Furniture & More

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Special Offer
RRP Price £379.00
Offer £278.00
Contact Us

How can we help?

Please call or email our UK-based support centre where one of the team will be able to help

If you placed your order through The Plasma Centre website you will have received an email with your account details (check spam filters and junk folders).

Please sign in to My Account where you will be able to see the status of your orders.

If you placed your order through The Plasma Centre website you will have received an email with your account details (check spam filters and junk folders).

Please sign in to My Account where you will be able to see the status of your specific order and if there is any tracking information available it will be displayed here.

If there is no tracking information available then your order may have been dispatched from a warehouse that cannot provide tracking. Usually this means that a courier will be in touch with you to arrange delivery.

If your order does have tracking information we do email it to you so please check your emails.

If you'd like to enquire about your tracking please call us or email us and we'll be happy to help but we won't have more specific order arrival times than you'll find online or have already received.

Please view your order status in your account and if it has not already been packed, give us a call or email us and we will be able to change your delivery details (pending security checks).

Unfortunately, if it has been packed then we are unable to change delivery details.

We're really sorry if you have received something that isn't perfect. So we can rectify any issues as fast as possible please do one of the following:

If you created an account when purchasing

Sign into My Account.

On the list of your orders, there will be a "Return an Item" button.

Please complete the short online form which will allow us to direct the problem straight to the people who can arrange a return and/or replacements as necessary.

It would be helpful if you could take some photos of any damage to products and packaging

If you purchased using a guest account

Please use our Contact Form to advise us of the problem making sure to include your order number to allow us to quickly identify the purchase.

Our customer service team will arrange a return and/or replacements as necessary and advise you of the details.

It would be helpful if you could take some photos of any damage to products and packaging

If you've just changed your mind and want to return an item please do one of the following:

If you created an account when purchasing

Sign into My Account.

On the list of your orders, there will be a "Return an Item" button. A couple of clicks will complete all the necessary information for us to provide you with a Returns Reference Number and label.

Once you have this please attach your reference number to the box (please do not write on the box) and return it to us on the following address:

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
NE11 0PZ

If you purchased using a guest account

Please use our Contact Form to advise us you would like to return a product making sure to include your order number to allow us to quickly identify the purchase.

Our customer service team will create a Returns Reference Number and advise you of the details.

Once you have this please attach your reference number to the box (please do not write on the box) and return it to us on the following address:

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
NE11 0PZ

We're really sorry to hear that you want to cancel an order.

Please sign into My Account where you can view a list of orders for items you have purchased.

If the order has not already been packed, a "Cancel Order" button will be shown. Simply click this button to show details of the order. Click the "confirm cancel order" button and your order will be processed for cancellation including refunding of amounts paid.

Unfortunately, if the order has already been packed then we are unable to cancel it and you will need to refuse delivery.

We email you a copy of a VAT invoice when your order is dispatched.

For all orders placed on our website, please sign into My Account where you will be able to view and print PDF copies of invoices once goods are dispatched.

If you have a query regarding your invoice please call or email.

Please use our email contact form, alternatively emails can be sent to [email protected]

Please allow 24 hours for reply

If you cannot find the answer to your query and wish to speak to one of our advisors please call

03333 215203

Normal Opening Hours

  • Monday - Friday: 9:00am - 4:30pm
  • Saturday, Sunday and Bank Holidays: Closed

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
Tyne and Wear
NE11 0PZ
United Kingdom

If you have spotted a problem with our website we would appreciate if you could complete our email contact form.

Telephone:  03333 215203

Normal Opening Hours

  • Monday - Friday: 9:30am - 4:30pm
  • Saturday, Sunday and Bank Holidays: Closed

 

Have you visited our showroom?

Showroom Open Monday to Friday

Office and Store Opening Hours

Normal Opening Hours

  • Monday - Friday: 9:30am - 4:30pm
  • Saturday,Sunday and Bank Holidays: Closed

Our website is available 24hrs / day 365 days a year.

PLEASE NOTE: Not all products are available for viewing in our showroom. If you have a specific requirement please call us to discuss.

Our Location and Address


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Address:

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
Tyne and Wear
NE11 0PZ
United Kingdom

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