The Plasma Centre | TV Stands, TV Wall Mount Brackets, Furniture & More

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How can we help?

Please call or email our UK-based support centre where one of the team will be able to help

If you placed your order through The Plasma Centre website you will have received an email with your account details (check spam filters and junk folders).

Please login to your account where you will be able to see the status of your specific order.

If you placed your order through The Plasma Centre website you will have received an email with your account details (check spam filters and junk folders).

Please login to your account where you will be able to see the status of your specific order and if there is any tracking information available it will be displayed here.

If there is no tracking information available then your order may have been dispatched from a warehouse that cannot provide tracking. Usually this means that a courier will be in touch with you to arrange delivery.

If your order does have tracking information we do email it to you so please check your emails.

If you'd like to enquire about your tracking please call us or email us and we'll be happy to help but we won't have more specific order arrival times than you'll find online or have already received.

Please view your order status in your account and if it has not already been packed, give us a call or email us and we will be able to change your delivery details (pending security checks).

Unfortunately, if it has been packed then we are unable to change delivery details.

Weíre really sorry if you have received something that isnít perfect. So we can rectify any issues as fast as possible, please make a note of the following and get in touch via email or telephone.

  • Order Number
  • Product Model
  • Parts Damaged/Missing/Faulty (please consult instructions for part numbers)
  • Images of any damage or fault so if itís possible please take a couple of photos that highlight the problem

If youíve just changed your mind and want to return an item please email us or call us so we can provide you with a Returns Reference Number.

Once you have this please attach your reference number to the box (please do not write on the box) and return it to us on the following address:

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
NE11 0PZ

If youíre returning an item because youíve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check itís working, or used more than reasonably expected.

Weíre really sorry to hear that you want to cancel an order.

Please view your order status in your account and if it has not already been packed, give us a call or email us and we will be able to cancel your order.

Unfortunately, if it has been packed then we are unable to cancel it.

We email you a copy of a VAT invoice when your order is dispatched.

If you have a query regarding your invoice please call or email.

Please use our email contact form, alternatively emails can be sent to support@theplasmacentre.com

Please allow 24 hours for reply

If you cannot find the answer to your query and wish to speak to one of our advisors please call

If you have spotted a problem with our website we would appreciate if you could complete our email contact form.

Telephone:  08444 77 98 98

Normal Opening Hours

  • Monday - Thursday: 8:30am - 5:00pm
  • Friday: 9:00am - 5:00pm 
  • Saturday: 10:00am - 5:00pm
  • Sunday and Bank Holidays: Closed

 

Have you visited our showroom?

Showroom Open 6 days a week

Office and Store Opening Hours

PLEASE NOTE: Not all products are available for viewing in our showroom. If you have a specific requirement please call us to discuss.

Normal Opening Hours
Monday - Thursday: 8:30am - 5:00pm
Friday: 9:00am - 5:00pm 
Saturday: 10:00am - 5:00pm
Sunday and Bank Holidays: Closed

 

Our Location and Address


View Larger Map

Address:

The Plasma Centre
440 Dukesway
Team Valley Trading Estate
Gateshead
Tyne and Wear
NE11 0PZ
United Kingdom


Special Offer
LUNA High Gloss Black Oval TV Cabinet
RRP Price £377.86
Offer £298.99
Special Offer
STUK 4001 BL - 1 TV Stand For Up To 50" TVs
RRP Price £299.99
Offer £99.99

The Plasma Centre Blog

25-05-2017

New European Size Sareer Mattresses

Posted on 23-05-2017

To add to our stock of quality Sareer mattresses we have introduced the European sizes to these mode ...

[Read More]

Mason & Bailey Entertainment Unit's In Black or Walnut

Posted on 18-05-2017

Organise your living room AV setup with this Mason & Bailey Entertainment Unit range. This highl ...

[Read More]

New AVF TV Stand Range

Posted on 28-04-2017

One of our most popular brands have just released a new range of TV stands. Featuring a selection of ...

[Read More]

CUBIC 1000
SM05-CB
UM401
Curved TV Stands
Coffee Tables
BDI Sale
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